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Free Click & Collect
Surf Hire & Surfboard Demo Centre
Free Delivery over £75 (Excl. surfboards and bulky items)
With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!
With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.
So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.
The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.
Hassle free returns
When purchasing online: At Zuma Jays we offer a 30 Day No Hassle returns policy. The item must be unused, with the original tags still attached. Please then include your name or order number and the reason for returning inside the package. For any queries please email shop@zumajay.co.uk or ring us on 01288 354956.
We recommend sending the items via 2nd class recorded delivery to ensure the items are secure and protected against loss/damage.Please send returns to:
FAO: Returns
Zuma Jay Ltd.
Belle Vue Lane
Bude
EX23 8BR
Once we receive the item back we can either offer an exchange or a refund to the card the order was placed with. We are unable to refund the original or returns postage paid unless the product is deemed faulty by us. If no exchange is available or wanted against a faulty item we will then offer a full refund including the return postage.
For all enquiries email: shop@zumajay.co.ukWhen purchasing in-store: We offer a credit note or exchange on all goods.As a specialist surf store, we make sure all our equiptment is fitted correctly and that you are happy with the purchase before going ahead. If the item is faulty, we take full responsibility on making sure the warrenty is covered.
Season:SS-23
Brand:Channel Islands Surfboards
Code:PACKBACK-ESSENTIA