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Zuma Jay Surf Shop Privacy Policy & Cookies

Privacy Policy

This privacy policy applies between you, the User of this website and Zuma Jay, the owner, and provider of this website. Zuma Jay takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.Please read this privacy policy carefully.

Definitions and Interpretation

  1. In this privacy policy, the follow definitions are used:

Data:collectively all information that you submit to Zuma Jay via the website. This definition incorporates, where applicable, the definitions provided in the Data Protection Act 1998;

Cookies:a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);

Zuma Jay, we or us:Zuma Jay, a company incorporated in England and Wales, whose registered office is at 20 Belle Vue Lane, Bude, Cornwall, EX23 8BR;

UK and EU Cookie Law:the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

User or you: any third party that accesses the Website and it not either (i) employed by Zuma Jay

and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Zuma Jay and accessing the Website in connection with the provision of such services, and;

Website:the website that you are currently using, https://www.zumajay.co.uk/, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

  1. In this privacy policy, unless the context requires a different interpretation:
    1. the singular includes the plural and vice versa;
    2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
    3. a reference to a person includes firms, companies, government entitles, trusts and partnerships;
    4. “including” is understood to mean “including without limitation”;
    5. reference to any statutory provision includes any modification or amendment of it;
    6. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

  1. This privacy policy applies only to the actions of Zuma Jay and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

Data collected

  1. We may collect the following Data, which includes personal Data, from you:
    1. Name;
    2. Contact information such as email addresses and telephone numbers;
    3. Demographic information such as post code;
    4. Financial information such as credit/debit card numbers;
    5. IP address (automatically collected);
    6. Web browser type and version (automatically collected);
    7. Operating system (automatically collected);
    8. 2.8 A list of URLs starting with a referring site, your activity on this website, and the site you exit to (automatically collected).

in each case, in accordance with this privacy policy.

  1. We collect the above information to contact you in relation to the enquiry you submitted and store this information on our secure, cloud based CMS for Internal Record Keeping. At any time you can request details of personal information which we hold on you and/or request to have the information removed from our servers. If you would like a copy of the information held on you please either email shop@zumajay.co.uk or write to:

Zuma Jay
20 Belle Vue Lane, Bude, Cornwall, EX23 8BR;

Any personal information you provide to us via the forms on our websites will never be passed on, sold, or rented to anyone.

Cookies

Cookies are small text files which are transferred from our Website and stored on your device. We use cookies to help us provide you with a sufficient service, and to help make our Website function correctly for you. To see how we use and store your cookies, please refer to ourCookies Policy.

Our use of Data

  1. Zuma Jay is the “data controller”.
  2. We will retain any Data the data you submit until you instruct us to delete.
  3. Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy your Data will not be disclosed to third parties. This includes our affiliates and/or other companies within our group.
  4. All personal Data is stored securely in accordance with the principals of the General Data Protection Regulation 2018. For more details on security see the clause below (Security).
  5. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
    1. internal record keeping;
    2. improvement of our products/services;
    3. transmission by email of promotional materials that nay be of interest to you;
    4. Contact for market research purposes which may be done using email, telephone, or post. Such information may be used to customise or update the website.

in each case, in accordance with this privacy policy.

Third party websites and services

  1. Zuma Jay may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment processing, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services do not have access to certain personal data provided by users of this website.
  2. We will not share your personal Data with any other organisations for marketing, market research, or commercial purposes, and we don’t pass on your details to third party websites.

Links to other websites

  1. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

  1. Zuma Jay may, from time to time, expand and reduce our business and this may involve the sale and/or transfer of control of all or part of Zuma Jay. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which is was originally supplied to us.
  2. We may also disclose Data to a prospective purchaser of our business or any part of it.
  3. In the above instance, we will take steps with the aim of ensuring your privacy is protected.

Controlling use of your Data

  1. Wherever you are required to submit Data, you will be given options to restrict or use of that Data. This may include the following:
    1. use of Data for directing marketing purposes; and
    2. sharing Data with third parties.

Security

  1. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
  2. Sending information over the internet is, generally, not completely secure, and we cannot guarantee the security of your data while it’s in transit.Any data you send is at your own risk.

Cookie Policy

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

How We Use Cookies

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

A detailed breakdown of typical cookies on our site will include:

Name

Expires

Description

PHPSESSID

A session cookie, deleted when you close your web browser.

Identifies your unique session on the website.

Currency

1 month

Stores your currency preferences.

Language

1 month

Stores your language preferences.

Default

A session cookie, deleted when you close your web browser.

Identifies your unique session on the website.

Viewed

A session cookie, deleted when you close your web browser.

A comma-separated value of product ID’s you have viewed.

__atuvs

A session cookie, deleted when you close your web browser.

This cookie is associated with the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms.

__atuvc

1 year

This cookie is associated with the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. It stores an updated page share count.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, LinkedIn, Pinterest, Google+, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Disabling Cookies

If you would like to change your preferences and disable cookies from our site, you canopt outhere.

To clear all of your browser cookies, please clear your browsing history and ensure the “cookies and other site data” is checked.

More Information

For more information then please contact us on:

Email:shop@zumajay.co.uk

Phone:01288 354956

Our Website Cookies Policy

A cookie is a small file of text which we transfer to your hard drive through your web browser, as with most websites, when you visit our website and use certain pages or features on the site, especially when placing an order. It enables our own system to recognise you when you visit our website again and improve our service to you. This information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org

Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

- enabling a service to recognise your device so you don't have to give the same information several times during one task
- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast

You can manage these small files yourself and learn more about them through Internet browser cookies - what they are and how to manage them.


Our use of cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
- analysing anonymised data to help us understand how people interact with govt services so we can make them better

You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.

Learn how to remove cookies set on your device.

There are two types of cookie you may encounter when using Zuma Jay Surf Shop :

First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.

Third party cookies: these are cookies found in other companies' internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.


First party cookies

*Zuma Jay Surf Shop uses cookies in several places - we've listed each of them below with more details about why we use them and how long they will last.

We will endeavour to let you know before we store a cookie on your computer.

Our Own PERSISTANT cookies

Name Purpose Typical content
_Session This cookie speeds up your experience on our website if you visit us more than once by remembering key information if you have set your browser to allow it. For example your username when logging in, or your preferences when browsing our website. It is an anonymous customer ID cookie, so we do not save any specific data about you at all, just a unique _Session reference number

Cookies set by Zuma Jay Surf Shop website

Name Purpose Expires
ASP.NET_SessionId
HttpReferer
Referer
dd_object
These only last for the session (visit) to our website, and help with your movement through the website, and also let us know if you have visited from a 'Referer' i.e. another website where we may have a link, or an article about us. Expires on exit

Third party cookies

We use a number of suppliers who may also set cookies on their websites' on its behalf. Zuma Jay Surf Shop do not control the dissemination of these cookies. You should check the third party websites for more information about these.

Provider Name Purpose More Info
Google Analytics _utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. They do not contain any personally identifiable information. Google Privacy policy
Add This _atuvc The _atuvc cookie is created and read by our JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis. Add This privacy

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

You can use the settings of your browser to block, or delete cookies as you wish. Do please note that blocking cookies may slow down your experience on our website, or cause issues with placing an order, as cookies are often required to help with a smooth checkout process!

If you have any questions about our cookies policy or feedback please contact us on 01288 354956 or via our contact us page link at the top of the page.