Tel: 01288 354956
All prices quoted are based on standard working days ( Monday to Friday ) excluding Bank Holidays. Small packages will be sent Royal Mail, larger packages and Surfboards will be sent via courier. All orders sent will require a signature on delivery.
We reserve the right to amend orders placed with incorrect delivery options without notice. In the unfortunate event a product is out of stock a member of our team will contact you. As a small independant surf shop we try to be as competitive as possible. Please contact us any time to discuss postage rates regarding our products.
Surfboards - £19.99 (Mainland UK only, Excluding SUP and Prone Paddle Boards)
Click and Collect from Store – FREE
(Please feel free to contact us here at the shop about any delivery concerns or requests we will always try our best to get what you need to you on time)
Standard delivery 3-5 days - £2.95 (Excludes Bulky Items please see below and surfboards)
1st class 2 days - £4.95
Next Day Special Delivery - £6.95 ( If ordered before 2pm )
Bulky Items 1-2 days - £7.95 (Bulky items include, boardbags, balance boards, bodyboards, skateboards and skimboards)
Small Items 1-2 days royal mail post - £1.95 (We class small items as being able to send in an envelope eg Stickers, individual wax combs, screws and plates etc)
Islands and Highlands. Due to the nature of varying postal charges we will quote all packages going outside of the UK mainland by phone or email. We also try to be as competitive as possible and will always try to do our customers a deal.
Mainland Europe (Please email us if ordering not from Mainland Europe for a quote email@example.com)
Standard £11.99 (Excludes bulky items)
Bulky items - £19.99
Mainland Surfboard Delivery (Please email us if ordering not from Mainland Europe for a quote firstname.lastname@example.org)
Mid Length £65.00
Standard £19.99 ( Excludes bulky items)
Surfboard and Bulky Items - Confirmed via email as rates can differ so much depending on location and size of board
Special offers on Delivery
Zuma Jay often run special offers on postage. These offers will use codes which will have to be input upon order completion in order to take advantage of them. Please check the home page banners for the latest offer codes. If problems occur with offer codes then please contact us email@example.com and we will make sure you don't miss out.
At Zuma Jays we offer a 14 Day Hassle Free returns policy. The item must be unused, with the original tags still attached. Before returning, please email firstname.lastname@example.org quoting your order number and the reason for the exchange, or alternatively call us here at the shop on 01288 354956
We recommend sending the items via recorded delivery to ensure the items are secure and protected against loss/damage.
Please send returns to:
Belle Vue Lane
Once we receive the item back we can either offer an exchange or a refund to the card the order was placed with. We are unable to refund the original postage paid unless the product is deemed faulty by us. If no exchange is avalible or wanted against a faulty item we will then offer a full refund including the return postage.
For all enquiries email: email@example.com